Educator Mentors FAQ

What is the Mentor Program?

The Mentor Cohort is a small group of experienced educators who help scale clarity and community support. 

Mentors model professionalism, support peer learning, and help reinforce platform norms. 

💬 What do mentors do?

Mentors may:

• Monitor Slack channels
• Answer educator questions
• Host group office hours
• Provide feedback on educator resources
• Share educator perspectives with Outschool teams

Mentors do not:

• Provide 1:1 business coaching
• Resolve account disputes
• Act as customer support
• Make decisions on behalf of Outschool

‍💬 Who do the mentors serve?

Mentors primarily support:

• Foundations Pathway
• Momentum Pathway

They also collaborate with Trailblazer Pathway educators.

💬 How are mentors selected?

Mentors are selected based on:

• Sustained platform impact
• Professionalism and reliability
• Constructive community presence
• Respresentatin across subjects and formats

💬 What criteria are used when selecting mentors?

Mentors are selected based on several factors, including:

• A consistently positive and constructive presence in educator spaces
• A willingness to support and encourage other educators
• Strong familiarity with teaching on Outschool
• Comfort with technology and online communication tools
• Recommendations from the Outschool team based on community engagement

We aim to build a mentor cohort that reflects a variety of teaching styles, subjects, and experiences on the platform.
If you are interested in becoming a mentor, please fill out this form.

💬 Will educators be assigned to a specific mentor?

No.

Mentors are not assigned to individual educators or working in a 1:1 advisory role.

Instead, mentors support the community in group settings, including:

• Slack discussions
• Office hours
• Webinars and programming

All mentors will be active across the educator community channels and will help guide discussions and answer questions as they arise.

💬 Can educators become mentors?

Mentor positions are limited and are selected by the Outschool team based on platform impact, professionalism, and community contributions.

Future mentor cohorts may be expanded as the program evolves.

💬 Are mentors employees of Outschool?

No. 

Mentors are independent contractors participating in a defined program with clear scope and boundaries.

💬 Can I contact mentors directly for advice about my classes?

Mentors support the community through group discussions and programming. They are not able to provide individualized business advising or account-specific guidance.

💬 How long does the mentor role last?

Mentor terms operate on a quarterly basis and may be renewed by mutual agreement.

*This article may be updated periodically as we refine and improve these programs.